Privacy Policy

OVERVIEW. This policy has been drafted in accordance with the General Data Protection Regulation and The Privacy and Electronic Communications (EC Directive) Regulations 2003. This policy covers our collection of personal information you provide to us during the course of your interaction with the Rose & Protea website and data collected through related electronic communications. Personal information includes any information attached to your name or contact details i.e. any information that can be traced back to an individual person. Data collected through electronic communications includes anonymous data relating to use of the website.

DISCLOSURE OF PERSONAL INFORMATION. Rose & Protea will not use or disclose your personal information without your consent, except as required by law, court order or as requested by other government or law enforcement authority.

USE OF PERSONAL DATA. From time to time personal data provided by a user may be used for the additional purpose of quality monitoring and service development. All our partners and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data. We may also collect personal data given by business customers if we deem there to be a legitimate reason for the recording of such information.

MAILING LISTS. After registering, subscribers will receive emails about the topics they expressed interest in or relevant related items. Any emails will include details on how to unsubscribe or edit their personal details. Users can choose to unsubscribe from Rose & Protea emails at any time. They may do this immediately by clicking the ‘unsubscribe’ button at the bottom of emails or by contacting us with details. If users contact us then their removal from mailing lists may not be immediate.

ACCESSING THE PERSONAL DATA WE HOLD ON YOU. You may at any time contact us to discuss/delete/amend any data we may hold on you by:

  • sending an email (
  • sending postal mail (Rose & Protea, Ground Floor, 14 Vincent Road, Dorking, RH4 3JB, United Kingdom)
  • calling by telephone (+44 01306 886537)

We reserve the right to refuse access to personal data unless valid proof of identity is provided.